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Australia's support and emergency networks are extensive and well-equipped to deal with any possible disasters. Any health and safety help you require will be provided by fire, ambulance, and police services.

If there is a life-threatening emergency somewhere in Australia, dial 000. (zero zero zero). It's a completely free call, even if you're on your phone. When you call, an operator will ask which of the following services you require:

  • Police

  • Fire

  • Ambulance


If you're not sure which one you need, just tell the operator what you're calling about, and they'll point you in the right direction. If you don't speak English, inform the operator and they'll link you with a translator who can help.

It is critical to maintain your composure. The operator will enquire about your location, the nature of the emergency, and the number of individuals involved.

Here are several situations where you should dial 000:


  • Someone has been gravely harmed or need immediate medical attention.

  • If your life or property is in danger, call 911 immediately.

  • If you've recently observed a major disaster or crime.


Most colleges and universities have on-campus security that can be reached quickly. Their phone number or office address should be listed in your registration paperwork, but if not, contact your institution's international student assistance staff to find out.

Even if you are at school or on campus, you should phone 000 if you have a life-threatening emergency.

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